Privacy Policy
of the Franklin’s Store online shop
This document outlines how the Franklin’s Store online shop collects, uses, stores, and protects your personal data during purchases or interactions with our online channels.
1. Who Processes Your Data
The owner and controller of users' personal data is ФОП Гал Ференц Ференцович.
Taxpayer ID (РНОКПП): 3608303518.
Registered address: Berehove, Stefanyka St, 2/2.
We ensure the full confidentiality of your data in accordance with the current Law of Ukraine "On Personal Data Protection".
2. What Data We Collect
When placing an order or interacting with our services, we may collect the following user data:
- The Buyer's last name, first name, and patronymic;
- Contact mobile phone number;
- City/town and postal branch number or parcel locker ID;
- E-mail address in case of subscription to the newsletter or account creation;
- History of your orders, views, and general interaction with the platform.
3. Purpose of Processing Personal Data
Your personal data is processed solely to provide a high-quality service and for the following purposes:
3.1. Successful processing, management, confirmation, and execution of orders placed by you.
3.2. Organizing delivery of Goods through official postal services and logistics operators.
3.3. Prompt communication with you to clarify details, or to resolve issues of exchange or refunds.
3.4. Sending promotional materials, individual promotional offers, and discounts with your explicit consent.
4. Sharing Data with Third Parties
Franklin’s Store strictly complies with data confidentiality rules. We do not sell and do not transfer your personal data to third parties, except when directly necessary to perform our obligations:
- To postal and logistics operators — solely for shipping, addressing, and delivering the package under your name.
- To payment providers and financial institutions — for safe online payment processing or refund authorizations.
- To state authorities — solely in cases explicitly provided for and regulated by the effective legislation of Ukraine.
5. Data Security and Retention
We implement modern technical and organizational security measures (including data encryption and restricted staff access) to reliably protect your data from accidental loss, destruction, unauthorized access, or malicious alteration.
Personal data is kept for the period necessary to fully achieve the specified processing purposes, or for the period clearly defined by Ukrainian law.
6. Rights of Users (Buyers)
You, as a lawful subject of personal data, have full right at any moment to exercise the following options:
- To know what specific data we store about you and the algorithms we use to process it;
- To request immediate correction, update, or specification of your data if it is outdated or incorrect;
- To withdraw consent to personal data processing or request its complete removal from our active database;
- To opt-out from receiving marketing messages and electronic newsletters at any moment.
Contact Regarding Data Protection
To update, withdraw consent, or request the complete removal of your personal data from our system, please contact our support via our official email address:
franklinstore99@gmail.com