Service

SHIPPING & PAYMENT

Franklin’s Store | Choose the most convenient method

We make sure that you receive your order as quickly and comfortably as possible. You can use shipping across Ukraine or collect your items in person at one of our brand stores in Transcarpathia.

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Nova Poshta

Across Ukraine

Fast delivery to any branch or parcel locker of Nova Poshta.

  • Dispatch time: 1–3 business days.
  • Cost: subject to carrier rates (from 70 UAH).
  • Payment options: full prepayment to card or cash on delivery (COD) upon receipt.
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Store in Berehove

In-store pickup — Free

Visit our main store in the heart of the city to try on and pick up your shoes.

  • Address: Berehove, Stefanyka St, 2/2.
  • Working hours: Mon–Sat: 09:00 – 18:00, Sun: Closed
  • Payment options: cash or card payment via POS terminal on-site.
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Store in Vynohradiv

In-store pickup — Free

Our brand store in Vynohradiv is always open for lovers of premium style.

  • Address: Vynohradiv, Tarasa Shevchenka St, 42.
  • Working hours: Mon–Sat: 09:00 – 18:00, Sun: Closed
  • Payment options: cash or card payment via POS terminal on-site.

💡 Important Information for Buyers

Inspection upon Receipt

Please make sure to inspect the integrity of the packaging, completeness, size, and appearance of the shoes directly at the Nova Poshta branch or upon collection in the store. Complaints regarding mechanical damage will not be accepted after receipt.

Try-on before Purchase

When picking up from stores in Berehove or Vynohradiv, you can pre-book several sizes of the same model to find the perfect pair during the on-site try-on.

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